Using Your Outcomes


Treatment centers enrolled in Vista’s INSIGHT Progress Monitoring & RECOVERY 20/20 outcomes research are generating a wealth of highly-informative data.   Since Vista’s mission is to help treatment centers improve their outcomes, Vista digs deeply into each center’s results to develop data-driven recommendations for each treatment center. 

Vista has access to these types of critical data for treatment centers enrolled in both programs: 

  • Pre- and post-treatment alcohol and drug usage
  • The presence and severity of co-occurring disorders (including depression, anxiety, trauma & eating disorders) pre- and post-treatment
  • Demographic, drug of choice, and pre-treatment addiction severity information
  • Pre- and post-treatment quality of life measures
  • Satisfaction with treatment (both ratings and open-ended responses)

In each of these areas, Vista provides the following types of analyses:

  • How Center X’s results compare to those of similar programs
  • Trend data, such as how do Center X’s 2017 results compare to those from 2016
  • Subgroup analyses (e.g., how results differ by therapist, time in treatment, patient age, drug of choice, and addiction severity)

These analyses enable Vista to pinpoint areas of strength and make detailed recommendations regarding opportunities for improvement in the annual Strategic Analysis report created for each treatment center client.  The following case study presents a simplified Strategic Analysis.

(For Illustrative Purposes Only; THIS DATA IS NOT REAL)


Apollo Treatment Center is a fictitious treatment center serving male and female young adults in separate 28-day residential programs.  They’ve participated in Vista’s Progress Monitoring & Outcomes Research programs for three years.

During this time, Apollo’s post-treatment sobriety success rates have been steadily improving, with the women’s program consistently outperforming the men’s program.  Apollo’s overall results equaled the benchmark of 23 similar programs for the first time this year. 

One thing Apollo seems to do particularly well is to help patients on the high-end of the addiction severity index to recover:


Why Are the Men's Results Worse Than The Women's?


One of the differences between the male and the female programs is in how effectively they are treating depression.  While the women’s program had a higher incidence of moderate to severe depression at admission, the percentage of women still feeling at least moderately depressed was reduced by half by the time of discharge.  By comparison, the men’s program was only been able to reduce from 43% to 31% the percentage of patients who were moderately to severely depressed during treatment:



An additional finding of the research is that male patients were substantially less satisfied with the treatment they received this year than were female patients.  Upon further analysis, it was determined that the poor satisfaction ratings were primarily among Mark’s counseling patients:

Some of Mark’s patients felt he was distant and uncaring, as evidenced by these comments made during the one-month post-treatment follow-up interview:   

“Mark just sat there in group, looking at the floor, and rarely said a word”

“I didn’t get the feeling that Mark cared at all about my problems; he was just putting in the hours”



This is just a small sample of the type of information Vista reports to its RECOVERY 20/20 clients.  If you'd like to see a more in-depth example of a Strategic Analysis report, please send an email request


We truly believe Peter Drucker was correct when he said:


"What gets measured, gets managed"


If you are excited by the opportunity to generate hard data on how your patients are doing after treatment and use your results to continually improve, please contact us now!


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